Online payment reports

This report contains a summary of invoices and their settlement status, as well as details of the invoice payments that have already been deposited to assist reconciliation.

1. Click the Transaction details report from the Reporting menu > Reports tab > Online invoice payments tab.

2. Filter the report to see specific payments using these options:

   • Status – choose Settled money, Processing or Cancelled payments

   • Date type – choose Settled date or issued date then specify a date range using the From and To dates

   • Search by – choose Total amount, Invoice number or Invoice amount then enter Search text

     If you're using a vertical display, click More filters to search.

3. Click Apply filters to show the filtered results.

What the report shows

• Settled date – shows the date the money was settled into your bank account

• Transaction reference – the transaction reference number that will show on the transaction in your bank statement. This reference number will also show on the bank feed transaction if you use bank feeds

• Invoice amount ($) – the total invoice amount. If multiple invoices are included it will be the total of all the invoices. This amount does not include the fees

• Fees incl. GST ($) – the total fees incurred for the invoice(s)

• Surcharge incl. GST ($) – the total surcharge paid by your customer(s). If the Fees incl. GST ($) are equal to Surcharge incl. GST ($) then all fees have been paid by your customer

• Total received – the total amount settled into your account. This will be the total invoice amount minus the fees that were not surcharged to your customer(s)

• Invoice number – the invoices that are included in the settlement transaction. If multiple invoices are listed this is considered a bulk payment

• Customer – the customer who made the payment

• Issued date – the date the invoice was issued to the customer

• Payment type – the payment type used by the customer. This can be Credit card or BPAY

• Amount ($) – the total invoice amount (does not include fees)

• Status – the status of the invoice, e.g. Settled money, Processing

Exporting

You can export the report as an Excel spreadsheet or PDF by clicking Export. For PDFs, you can also choose which style template you want to use.

Note that you must enable editing of the spreadsheet from within Excel. If editing is disabled, the spreadsheet will not display the totals calculated in the report.

This report is generated monthly and provides a summary of the fees associated with using the online payments service. It helps you track and account for these costs.

After a year of using online payments, you'll be able to access a rolling 12 months' worth of statements. 

To open a statement, click the Transaction statements report from the Reporting menu > Reports tab > Online invoice payments tab and then click a month to open a PDF statement for that month.

This report contains a summary of invoices and their settlement status, as well as details of the invoice payments that have already been deposited to assist reconciliation.

1. Go to the Reports menu and choose Index to Reports.

2. Click the Sales tab.

3. In the Online payments section, click View reports then click Display Report. The report displays in a web browser.

4. On the Reports page, click Transaction details to open the Transaction details report.

5. Filter the report to see specific payments using these options:

   1. Status – choose Settled money, Processing or Cancelled payments

   2. Date type – choose Settled date or issued date then specify a date range using the From and To dates

   3. Search by – choose Total amount, Invoice number or Invoice amount then enter Search text

6. Click Apply filters to show the filtered results.

What the report shows

• Settled date – shows the date the money was settled into your bank account

• Transaction reference – the transaction reference number that will show on the transaction in your bank statement. This reference number will also show on the bank feed transaction if you use bank feeds

• Invoice amount ($) – the total invoice amount. If multiple invoices are included it will be the total of all the invoices. This amount does not include the fees

• Fees incl. GST ($) – the total fees incurred for the invoice(s)

• Surcharge incl. GST ($) – the total surcharge paid by your customer(s). If the Fees incl. GST ($) are equal to Surcharge incl. GST ($) then all fees have been paid by your customer

• Total received – the total amount settled into your account. This will be the total invoice amount minus the fees that were not surcharged to your customer(s)

• Invoice number – the invoices that are included in the settlement transaction. If multiple invoices are listed this is considered a bulk payment

• Customer – the customer who made the payment

• Issued date – the date the invoice was issued to the customer

• Payment type – the payment type used by the customer. This can be Credit card or BPAY

• Amount ($) – the total invoice amount (does not include fees)

• Status – the status of the invoice, e.g. Settled money, Processing

Exporting

You can export the report as an Excel spreadsheet or PDF by clicking Export. For PDFs, you can also choose which style template you want to use.

Note that you must enable editing of the spreadsheet from within Excel. If editing is disabled, the spreadsheet will not display the totals calculated in the report.

This report is generated monthly and provides a summary of the fees associated with using the online payments service. It helps you track and account for these costs.

After a year of using online invoice payments, you'll be able to access a rolling 12 months' worth of statements.

To open a statement

1. Go to the Reports menu and choose Index to Reports.

2. Click the Sales tab.

3. In the Online payments section, click View reports then click Display Report. The report displays in a web browser.

4. On the Reports page, click Statements.

5. Click a month to open a PDF statement for that month.