If you're selling or purchasing an existing MYOB software account, MYOB must receive a Change of Ownership form.
Don't use this form if the ABN is changing
If the change in ownership or structure of the business results in a new ABN, don’t complete a Change of Ownership form. You’ll need to set up a new MYOB account instead. Please get in touch with our sales team.
This must be completed by both the authorised representative of the current owner (who is the primary contact for MYOB) and the authorised representative of the new owner.
Allow 3-5 business days for MYOB to process your request. Submit the form at or just before the settlement date to ensure the file is ready for the new owner.
If you're not the primary contact
The primary contact is usually the person who set up the MYOB account and is authorised to manage it. They must complete the current owner sections of the Change of Ownership form.
If you're not the primary contact, and:
They're still with the business: Ask them to complete and submit the form as outlined below.
They're no longer with the business: You'll need to set up a new one. See Change the primary contact on an MYOB account. Once updated, the new primary contact can follow the steps below.
To transfer ownership of MYOB software
Gather supporting documentation. Depending on the type of business, you'll need to provide a certified copy of:
Registered business: ASIC Extract confirming company details, including ownership and directorship details
and Contract of SaleSole trader: ABN Details
Charity or not-for-profit: Minutes showing appointment of new office holder, or ACNC register extract
Partnership: Partnership Agreement
College or school: Email from the Principal listed on school website, or meeting minutes confirming new
treasurerOther entity: Equivalent legal or governance documentation demonstrating authority
Download and complete a Change of Ownership form.
Email the form and any supporting documents to customer_service@myob.com
What's next?
Allow 3-5 business days for MYOB to process your request.
Depending on the details of the ownership transfer, there may be a couple of tasks the purchaser may need to do:
If the purchaser will be paying the subscription fees to MYOB after the settlement date, the primary contact (as nominated in the Change of Ownership form) should update the billing details in My Account. For the steps, see Managing your MYOB subscription in My Account.
If the company's data file has been transferred to the purchaser, they may need to remove, add or edit user access to it. See Manage users