Sign in
Set up biometrics and a passcode in your app settings
Enable biometrics, like your face ID or fingerprint, or a 6-digit passcode to quickly (and securely) unlock MYOB Assist without typing your email and password.
If you've enabled both biometrics and a passcode, biometrics will be used first. If that fails (or you cancel), you'll use your passcode.
Set up biometrics and passcode via More > App settings.
Sign back in after 30 minutes of inactivity
If you haven't had any activity in the app for 30 minutes, you'll need to sign back in. This is a security measure that's required by the ATO.
You can speed up your sign-in by enabling biometrics or a passcode – set these up via More > App settings.
You need an MYOB subscription to use the app
You will need an MYOB Business subscription plan (Pro, Lite, AccountRight or Connected Ledger) to get started. Compare plans and pricing
You need user access permissions to work in the app
To use the features in MYOB Assist, you need to have user access to a file in MYOB Business or AccountRight:
If you're the owner of the business, you already have access. Sign in with your MYOB sign-in details (email address and password). Then, if prompted, enter a 2FA authentication code.
If you're not the owner of the business, they or anyone with Administrator access can invite you. They'll need to assign you the right roles and permissions (such as Administrator or Sales) so you can access relevant features. After accepting the invitation, you can sign in and use the app.
Set up app 2FA on a new phone
First, download the authenticator app on your new phone. Then go to My Account, click your name in the top-right corner and choose Account security. Now add SMS 2FA (if you haven't already), then reset your authenticator app 2FA method.
Now open the authenticator app on your new phone to set it up.