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CreditorWatch Collect

Collect is an intelligent accounts receivable automation tool that helps finance teams get paid faster. By streamlining customer outreach and prioritising high-risk accounts, Collect reduces admin workload and improves cash flow, without increasing headcount.

Collect automates your accounts receivables process, helping your finance team get paid faster by removing obstacles to debt resolution.

Collect’s best-in-class, intelligent account outreach accelerates resolution of overdue invoices and delinquent accounts. With the latest insights into ATB trends and high-risk customers, AR teams understand how to prioritise follow-ups for the biggest gains — bringing more cash in faster, without admin fatigue or hiring more staff.

Why Choose Collect?

  • Automate 85% of AR communications and chases

    Free up your team to focus on the most impactful follow-ups, not repetitive admin.

  • Smarter teams, not bigger

    Scale your collections process as your business grows, without increasing headcount.

  • Actionable intelligence

    Instantly surface insights into aged trial balances and high-risk customers, so you can prioritise the right actions at the right time.

  • Tailored customer communication

    Use the right channel, with the right message, at the right time, for every customer.

  • Purpose-built for AR

    Not a billing tool, CRM, or spreadsheet—Collect is 100% focused on getting invoices paid.

Key Features

  • Custom Workflows

    Allocate customers to tailored reminder sequences, adjusting tone and timing to fit your relationship and workflow.

  • Automated Reminders

    Email and SMS reminders, with customisable templates and scheduling.

  • Payment Gateway Integration

    Add ‘Pay Now’ buttons to reminders for seamless card payments.

  • Account & Call Management

    Track all accounts, workflow progress, and overdue invoices; automate call queues for manual follow-up.

  • Risk Insights

    Leverage CreditorWatch’s machine learning to assess creditworthiness and predict default risk.

  • Reporting & Dashboards

    Monitor DSO/ADD, top debtors, workflow breakdowns, and more, all in one place.

  • Escalation & Outsourcing

    Attach formal escalation letters, escalate to third-party debt collectors, or outsource collections to CreditorWatch’s expert team.

  • Live Support

    Access help and onboarding support directly within the platform.

Integration Options

Collect integrates with your ERP or accounting software to consolidate invoice and customer data. Supported integration paths include:

  • Direct Integration

    Fast, one-time setup for Xero, MYOB, QuickBooks, and more—no developer required.

  • CSV Upload

    Use a CreditorWatch template to upload data manually, ideal for short-term trials or businesses without direct integration.

  • API Integration

    For custom ERPs, build your own integration with full support from CreditorWatch’s implementation team.

Who is Collect For?

  • Finance leaders and AR teams

    seeking to automate manual collections, reduce admin, and improve cash flow.

  • Businesses scaling up

    and needing to manage hundreds or thousands of customers without hiring more staff.

  • Organisations wanting actionable insights

    and a single source of truth for all AR activity.

Real Results

  • Customers using Collect for at least six months have reduced their ADD by over 52% and DSO by over 13% on average.

  • “Collect is like having an extra person on the team. I’m not doing all the communication anymore; I’m jumping in just for the calls.” – Marianne Nisbet, Client Services Officer.

Ready to transform your AR process?

Choose Collect for faster cash, less admin, and smarter collections—purpose-built for finance teams who want to do more with less.


Disclaimer: The apps on this site are developed by third parties. MYOB can’t guarantee that the apps are suitable for your business. You should assess the suitability, quality and performance of any apps before using them.