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CreditorWatch Collect

CreditorWatch Collect automates up to 85% of your AR follow‑ups, helping you reduce overdue invoices without adding headcount. Prioritise high‑risk customers using CreditorWatch insights, streamline reminders across email and SMS, and give customers an easier way to pay, all seamlessly connected to MYOB.

Why choose Collect

Capture every payment with an always-on collections engine - Collect automates the accounts receivable process. Through our automated communications and LoDs, users save time and get their invoices paid faster.

Free up AR team bandwidth without hiring more staff - Amplify your team's impact by automating repetitive tasks and surfacing the most critical actions so they can focus on the most high-value work.

Eliminate ambiguity to radically reduce DSO and ADD - CreditorWatch risk data and live insights show where to focus and when to act with daily recommendations and intuitive tracking of key metrics like ADD, DSO and overdue buckets so you can take the guesswork out of follow ups.

Scale collections to meet growing business requirements - Collect's repeatable invoice processes allow your Accounts Receivable team to standardise handling of large invoice volumes without sacrificing efficiency as your business scales.

Resolve high-risk debt while protecting customer relationships - Deliver consistent, branded messaging and workflows across email and SMS with structured, trackable escalations that resolve issues without the need for costly legal action.

Key Features

Automation

  • Custom AR workflows

  • Automated reminder sequences (email, SMS)

  • Automated call queues for manual follow-up

Payments

  • Integrated “Pay Now” buttons via payment gateways

  • Faster, lower‑friction payments within reminders

Risk & Intelligence

  • Credit risk scores, payment predictions & ATB insights

  • Identify high‑risk customers early & prioritise accordingly

Escalation

  • One‑click escalation letters

  • Option to outsource to CreditorWatch’s expert collections team

Reporting

  • DSO/ADD tracking

  • Dashboard views of top debtors & workflow performance

Get real results

  • Customers using Collect for at least six months have reduced their ADD by over 52% and DSO by over 13% on average.

  • “Collect is like having an extra person on the team. I’m not doing all the communication anymore; I’m jumping in just for the calls.” – Marianne Nisbet, Client Services Officer.


Disclaimer: The apps on this site are developed by third parties. MYOB can’t guarantee that the apps are suitable for your business. You should assess the suitability, quality and performance of any apps before using them.